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Privacy Policy


General Information

This privacy and marketing policy ("Privacy Policy") describes how Studea AB, org. No. 556844-1322, Björkedalsvägen 25, 532 72 Axvall, e-mail: info@trollingcenter.se, Telephone: +46 (0) 722 612222 ("Trollingcenter", we, us, our) collects, uses, shares and stores your personal information.

The Privacy Policy applies when we provide services and products related to purchase, service issues and other contact with us, such as website visits. The privacy policy also applies to the processing of personal data made in connection with account holdings at Trollingcenter ("Account Holder").

You should always be able to feel safe when you submit your personal information to us. We want to show with this Privacy Policy how we ensure that your personal information is processed in accordance with applicable privacy laws.

Controller

Trollingcenter is the controller and responsible for processing your personal data in accordance with applicable law. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us

When do we process your personal information?

We collect and process personal information about you when completing a purchase and registering an account on the Trollingcenter website or using our support in connection with purchase or warranty matters,

As an account holder, you can update your information at any time by going to "My Account".

What personal data do we process about you?

The personal data or personal information we collect and process about you as a customer (account holder) who makes purchases and uses our support services are:

  • Name
  • Address
  • Phone number / fax and e-mail
  • Payment method
  • Account Number
  • IP address
  • Ordered products, i.e. purchase history

Why do we use data about you?

Trollingcenter uses your personal information for different purposes. We mainly treat your personal information in order to:

  • Manage Account Holdings;
  • Comply with our obligations to you as a customer, such as completion of purchase, invoicing and providing of support;
  • Enable general customer care and customer service, such as answering questions and correcting incorrect information;
  • Enable communication by mail, email, phone or SMS / MMS;
  • Provide relevant information and offers in newsletters (if desired);
  • Assess which payment methods and shipping options we can offer you;
  • Prevent fraud and risk management;
  • Follow applicable legislation, such as accounting laws.
  • The data can also provide basis for product analyses, market research, statistics, business monitoring and business and method development related to the purchase of goods.

The legal grounds for our processing of your personal data

Trollingcenter bases the processing of your personal data on a number of legal grounds. These are described in this section.

Among other things, we process your personal information in order to fulfil the agreement with you as a customer (account holder), such as to expedite purchases and to fulfil our commitments to you as account holders, such as simplified administration and order history.

In some cases, Trollingcenter may have a legal obligation to process your personal information. This applies, for example, to the processing of personal data we perform in order to meet the requirements of the Accounting Act.

Summary of our processing of personal data

Purpose

Legal grounds

Categories of
personal data

Storage time

To administer, develop and deliver our goods and services as well as provide support

 

Completion of purchase agreement (terms of sale)

  • Name, address, telephone number/fax and e-mail
  • IP-address
Three years after you were last active at Trollingcenter, for example, by shopping with us or logging in to your account
To ensure that legal requirements are complied with, such as Accounting Act Legal obligation
  • Name, address, telephone number and e-mail address
  • IP-address, log information
As long as we are required to store the data in accordance with applicable law
To market Trollingcenter’s goods and services by e-mail (newsletter) Marketing
  • Name, e-mail

Three years since you were last active at Trollingcenter, for example, by shopping with us or logging in to your account

 

How long do we save information about you?

Your personal information will only be stored as long as there is a need to save them to fulfil the purposes for which the data was collected in accordance with this Privacy Policy, such as warranty issues. Trollingcenter may save the data for longer if it is necessary to comply with legal requirements or to guard our legal interests, such as if there is a legal process ongoing.

Trollingcenter saves customer data for a maximum of 36 months after the customer last completed a purchase or in any other way interacted with Trollingcenter.

Who do we provide personal information to?

Trollingcenter shares personal information such as name and address to the transport company in connection with delivery. We may also provide personal information to the supplier in connection with warranty matters.

We will not sell or otherwise disclose your personal information to third parties. However, personal data may be disclosed by us if it is necessary to comply with applicable legal requirements or government requirements, to safeguard Trollingcenter's legal interests or to detect, prevent or detect fraud and other security or technical issues.

Change of privacy policy

Trollingcenter has the right to change the Privacy Policy at any time. We will, with reasonable notice, notify you of any changes to the Privacy Policy. If you do not accept the changes, you are entitled to terminate the agreement with Trollingcenter before the amended Privacy Policy enters into force. You can terminate the agreement by contacting Trollingcenter to terminate the account.

The protection of your personal data

You should always be able to feel safe when you submit your personal information to us. Trollingcenter has therefore taken the security measures needed to protect your personal data from unauthorized access, change and deletion. For example, all data about customers is stored in a database that is protected by authorization control and firewall.

Your legal rights

Trollingcenter is responsible for processing your personal data in accordance with applicable legislation.

Upon your request or on our own initiative, we will correct, delete or supplement information that is found to be incorrect, incomplete or misleading.

You are entitled to request access to your personal information. This means that you are entitled to request a registry outline of the processing we conduct regarding your personal data. You are also entitled to receive a copy of the personal data being processed. You are entitled, once a calendar year, to receive, by written application, a registry extract from us about the personal data that is registered about you and the purpose of these. You also have the right to obtain information about your other rights listed in this paragraph in the registry extract.

You also have the right to request correction of your personal information. We will on your notification to us correct the incorrect or incomplete information we process about you as quickly as possible.

You also have the right to request the deletion of your personal information. This means that you are entitled to request that your personal data be removed if they are no longer necessary for the purpose for which they were collected. However, there may be legal requirements that we cannot immediately delete your personal data, for example, accounting and tax laws. We will then end the processing done for purposes other than complying with the legislation.

You may request to have personal data moved from our system to another party if you request that, this is known as data portability.

You are entitled to lodge any complaints regarding the processing of your personal data to the Swedish Data Protection Authority.

Cookies

We only use session sessions. For example, this will save what you have in the cart, which language you want to see the page in and what browser you are using. No personal information is stored in this cookie. Nor is there any information about what you do on the site, so your visit is completely anonymous until you log in to the website. When you close your browser, this cookie is deleted from your computer.

You can set your web browser to accept cookies. If you do not want to accept cookies, you can look at our products and see information about these. Unfortunately, you cannot download products to your shopping cart, sign in or end a purchase. If you choose not to accept cookies, you are welcome to call or email us to place an order.

Contact Information

Please do not hesitate to contact us if you have any questions about this Privacy Policy, processing your personal information or requesting a registry extract. Our contact information can be found below.

Studea AB
Björkedalsvägen 25
53272 Axvall

Telephone No. +46 (0)722 226122
info@trollingcenter.se

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